Camera or microphone not working
Open iOS Settings, find Prompty, and confirm that Camera and Microphone permissions are enabled. Then reopen the app and try again.
Restore Pro access
Make sure you are signed in with the same Apple ID used for the original purchase, then use the restore option inside Prompty. If access is still missing, contact support with your device model and iOS version.
Recording quality
Check available storage, close other camera apps, and choose a resolution supported by your device. For clearer audio, record in a quieter space or connect a supported external microphone.
Still need a hand?
Email us and include a short description of what happened. Screenshots are helpful, but please remove sensitive information first.
support@prompty.world